Store Terms

Version 2026-11-04 - Last updated November 4, 2026

These Store Terms apply when you buy credits, unlock leads or unlock contact details in the CountyLeads lead store (the "Store"). They add to our Terms of Service (the "Terms of Service"), which still apply to you. If the two disagree about something you buy in the Store, these Store Terms win. If you also subscribe to weekly county files, nothing here changes that subscription.

1. What the Store sells

The Store lists individual public-record filings (for example, a probate case) from the US counties we cover. You browse masked previews for free. You spend credits to unlock a lead, which shows you the names, case number and address fields from the record. Where we can match the record to a county property roll, the unlock also shows the property details. You may add contact details (phone numbers and email addresses) for the people we trace. Contact unlocks are only offered once we turn them on.

2. Your account

• You must be at least 18 and buying for a business, not for personal or household use.
• You must verify the email address on your account before we give you any free credits.
• One person or business gets one account. We may refuse or remove credits from accounts we reasonably believe were opened to collect free credits more than once.
• Keep your account email current. We send removal notices (Section 9) to that address.

3. Credits

• No cash value. Credits are prepaid units for use in the Store. They are not money, a deposit or stored value. You cannot redeem them for cash, transfer them or combine them with another account.
• Prices. Prices are shown in credits before you confirm each unlock. We may change prices at any time; the price you confirm is the price you pay. Older leads cost less, counted from the filing date, and every price is rounded up to a whole credit (never below 1), so a small price can drop by less than the percentage shown. Today a lead costs:

  Unlock	Under 30 days old	30+ days old	60+ days old
  Shared, with a property match	4 credits	3 credits	2 credits
  Shared, without a property match	2 credits	2 credits	1 credit
  Contact details add-on	3 credits	3 credits	2 credits
  Exclusive (contacts included)	30 credits	23 credits	15 credits

• Credit packs are one-time purchases: 50 credits for $50; 165 credits for $150; 600 credits for $500. Pack credits expire 12 months after the purchase.
• Monthly plans renew every month until you cancel: Starter, $99 a month for 125 credits; Pro, $249 a month for 350 credits; Team, $499 a month for 800 credits. Plan credits you do not use roll over for one more month and then expire. A plan also shows new leads to you 24 hours before the public Store. You can cancel from your account; cancelling stops the next renewal and keeps your access to the credits already granted until they expire.
• Free signup credits. After you verify your email you receive 10 free credits, once per account and once per mailbox. They expire 12 months after they are granted.
• Order of use. Pack, signup and returned credits are used before plan credits. Within each group, the credits that expire first are used first. Expired credits are removed and are not refunded.

4. Refunds, returned credits and chargebacks

• Unlocks are final. You see the data the moment you unlock it, so credits spent on an unlock are not refunded, except in the cases below.
• No contact found. If you buy contact details and the trace finds nobody, we return the credits you paid for the contact details to your account automatically. They stay valid for 12 months.
• Lead removed soon after you unlock it. If a lead is removed from the Store because the person asked to be suppressed (Section 9) within 7 days after you unlocked it, we return the credits you spent on it. Contact us at support@countyleads.ai if you do not see them.
• Wrong property match. If the property we show for a lead is not the decedent's or owner's property, tell us within 7 days of your unlock. If we agree it is wrong, we return the credits charged for the property match.
• Unspent pack credits. If you ask within 7 days of buying a pack and have spent none of its credits, we will refund the payment.
• Plans. A monthly plan renews until you cancel. Charges already made are not refunded, except that the first charge of a new plan is refunded if you ask within 7 days and have spent none of its credits.
• Refunds and disputes through your card. If a payment is refunded or you dispute it with your bank, we take back the credits that payment granted. If you already spent some of them, we take the same number from your other credits. If your balance cannot cover it, we suspend the account until the difference is resolved, because you would be holding data you did not pay for.
• If a refund does not fit the rules above, ask. We decide case by case. Nothing in this section limits rights you have under law.

5. Shared and exclusive leads

• Shared. We sell a shared lead to at most 5 buyers. You will see how many have unlocked it. A shared unlock does not stop us, other buyers or anyone else from using the same public record.
• Exclusive. If you buy a lead exclusively, we stop offering that lead to other Store buyers and include its contact details. Exclusive means exclusive in the Store. It does not remove the public record from the court's website or from any other source, and it does not remove it from the weekly county files we send to county subscribers.
• We sell an exclusive only while nobody holds the lead. Once any buyer, including you, has unlocked a lead as shared, it can no longer be bought exclusively. A shared lead can still be upgraded with the contact add-on.

6. What you may do with a lead

Each unlock gives you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use that lead's data for your own internal business purposes. You license the data; you do not buy it, and we keep all rights in the compilation.

Section 5A of the Terms of Service (License Scope and Resale Prohibition) applies to every lead. In short, you will not:

• resell, rent, share, sublicense or give away leads or contact details;
• publish them, or add them to any people-search, background-check, skip-trace, tenant-screening, employment-screening or data-broker product;
• let anyone outside your business use your account, your exports or your downloaded files; or
• use them to harass, stalk, intimidate or locate anyone (Section 4B of the Terms of Service).

You may share a lead with a service provider (for example a CRM or a mailing house) only as Section 5A allows: to work for you, under a written agreement at least as strict as these terms.

7. Permissible use

CountyLeads is not a consumer reporting agency, and a lead is not a consumer report. Before your first unlock, and again whenever this page changes, you confirm the following. We record your confirmation with the date, your IP address, your browser and the version of this page.

• I will use these records only for my own internal business purposes, such as lawful outreach about estate, probate or real-estate services.
• I will not use these records, or any contact details I unlock, to decide whether to offer, price or deny credit, insurance, employment or housing (including tenant screening), or for any other use regulated by the Fair Credit Reporting Act.
• I will not resell, share or republish the records, and I will not use them to build or feed a people-search, background-check or data-broker product.
• If CountyLeads tells me a record has been removed, I will promptly delete every copy I hold of it.

That means you may not use any lead, or any contact detail you unlock, to decide about tenants or housing, employment, credit, insurance, or any other eligibility decision covered by the Fair Credit Reporting Act. Section 3 and Section 4A of the Terms of Service list the prohibited uses in full. See also our FCRA notice.

8. Calls, texts and Do Not Call (TCPA)

Before you unlock contact details, you confirm the following. We record it the same way as Section 7.

• I am responsible for complying with the Telephone Consumer Protection Act (TCPA) and Do Not Call rules.
• Do Not Call flags are shown beside each number as a courtesy. They may be incomplete or out of date.
• I will scrub every phone number against the national and state Do Not Call lists before I call or text anyone.
• CountyLeads does not call or text anyone for me and does not collect consent for me. Getting any consent the law requires is my job.

CountyLeads does not send texts or place calls for you, and does not collect consent for you. The Do Not Call flag on a number comes from our data provider. A number with no flag is not cleared for calling or texting. Check the national registry, the state lists that apply to you, and your own internal list, and follow your state's telemarketing and text rules, before you contact anyone. You are responsible for any claim that comes from your calls, texts or emails (Section 8 of the Terms of Service).

9. Removals, suppression and destroy notices

People can ask us to remove their information (see Section 2A of our Privacy Policy), and some laws, such as New Jersey's Daniel's Law, require it. When we suppress a person we remove their leads from the Store, delete any contact details we cached for them, and send an email to every buyer who unlocked one of those leads.

When you receive that email, you must delete every copy of the lead and its contact details that you hold. That includes exports, files, your CRM, and copies held by your service providers. Do it promptly and in any case within 5 business days, stop using the data, and confirm to removal@countyleads.ai if we ask. You may keep a record that the notice was received and acted on, but not the lead itself. Ignoring a removal notice is a material breach of these terms.

10. Accuracy

Leads come from county court and property records. We match records to properties automatically by name and address, and contact details come from a third-party provider. Any of it can be wrong, out of date or incomplete. Section 6 (Disclaimer of Warranties) and Section 7 (Limitation of Liability) of the Terms of Service apply to everything you buy here.

11. Suspension and ending your account

We may suspend or close an account at once, and keep the credits in it, if you use a lead for a prohibited purpose, resell or share data, ignore a removal notice, open accounts to collect free credits, supply false information, or cause a payment reversal you do not resolve. We will tell you why when we can. If we close your account for any other reason, we refund the unspent part of what you paid for credits that have not expired. You can close your account at any time by emailing support@countyleads.ai; unspent credits are then forfeited, except as Section 4 says. Section 9 of the Terms of Service also applies.

12. What we keep about your account

We keep your unlock history, your credit balance and ledger, your attestations and your saved searches, as described in our Privacy Policy.

13. Changes to these Store Terms

When we change these Store Terms in a way that matters, we change the version shown at the top and ask you to confirm Section 7 and Section 8 again before your next unlock. We email material changes at least 14 days before they take effect. These Store Terms have their own version. A new version of them does not change your county subscription or its terms, and does not interrupt its deliveries.

14. Disputes and governing law

Section 12 of the Terms of Service (Utah law, informal resolution, individual arbitration, class-action waiver and the 30-day opt-out) applies to these Store Terms.

15. Contact

Questions: support@countyleads.ai. Removal requests: removal@countyleads.ai.